• National Economic Empowerment Fund (NEEF), Malawi

Senior Recoveries Officer (NF5)

Posted: 28 Jul, 2025

Closes: 05 Aug, 2025 at 12:00 AM

Vacancy has closed.


Background

The National Economic Empowerment Fund Limited (NEEF) is a government-owned Microfinance Institution whose mission is to economically empower ordinary and underserved Malawians (particularly women, youth, and persons with disability) through the provision of quality, affordable and sustainable microfinance services for improved livelihoods.

NEEF invites applications from suitably qualified, mature, ambitious, professional Malawi Nationals with a passion for results and respect for ethics and hands-on experience to fill the vacant position.

Job Description
  • To support and ensure effective monitoring and execution of loan recovery operations at NEEF to minimize loan defaults and optimize the recovery of outstanding debts.
Key Duties and Responsibilities
  • Providing input in the development and review of loan recovery strategies and policies across all regions to optimize loan recoveries and minimize portfolio losses
  • Monitoring implementation of loan recovery strategies and policies across all regions to optimize loan recoveries and minimize portfolio losses
  • Monitoring performance of the loan portfolio in arrears, to ensure timely identification of problem loans and implementing appropriate strategies to improve loan recoveries.
  • Implementing and monitoring the activity recovery plan and recovery budget, ensuring all recoveries activities are executed efficiently and within budgetary limits.
  • Devising and implementing mechanisms to recover all loans in arrears within the recoveries portfolio and maintain Non-Performing Loans (NPLs) within acceptable limits of the total portfolio.
  • Implementing documentation and procedures of loan recoveries in full compliance with NEEF’s arrears escalation policy and other relevant guidelines.
  • Establishing and maintaining strong internal control measures in line with the recoveries policy to prevent fraud and minimize losses across all regions.
  • Preparing reports on recoveries operations within stipulated timelines.
  • Resolving customer inquiries and complaints related to loan recoveries promptly and professionally.
  • Identifying potential risks associated with loan recoveries and recommending mitigation strategies.
  • Overseeing training and development of Regional and Branch Recoveries Officers
  • Carrying out periodic field inspections
  • Conducting analysis to identify trends in loan defaults and recommend improvements in lending practices
Qualification and Experience
  • Master’s degree in finance, Accounting, Economics, Banking or any related field obtained from institutions accredited by NCHE.
  • 3 years relevant work experience in a similar role.
Method of Application

Interested candidates are encouraged to apply online by clicking the **“Apply Now”** button below.

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Application closed.