Posted: 28 Jul, 2025

Closes: 05 Aug, 2025 at 12:00 AM

Vacancy has closed.

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Background

The National Economic Empowerment Fund Limited (NEEF) is a government-owned Microfinance Institution whose mission is to economically empower ordinary and underserved Malawians (particularly women, youth, and persons with disability) through the provision of quality, affordable and sustainable microfinance services for improved livelihoods.

NEEF invites applications from suitably qualified, mature, ambitious, professional Malawi Nationals with a passion for results and respect for ethics and hands-on experience to fill the vacant position.

Job Description

• To be responsible for overseeing and managing the marketing and communications function to ensure excellent customer satisfaction and support.

Key Duties and Responsibilities

• Planning, coordinating, and managing all administrative procedures and systems to ensure smooth operations of the Fund
• Developing and reviewing policies, strategies, plans and budgets related to administrative functions
• Overseeing implementation of administrative policies, systems, procedures, plans and budgets.
• Identifying bottlenecks in administrative processes and implementing effective remedial actions
• Managing office logistical support services such as secretarial, messengerial, transport, registry, cleaning, security and fleet management
• Managing the purchasing, maintenance and allocation of office space, supplies, equipment, vehicles and technology
• Developing communication channels to facilitate smooth flow of information within the organization to facilitate Fund’s operations.
• Collaborating with other departments to align administrative strategies, policies and plans with overall organizational goals.
• Representing the administration division in meetings with stakeholders as necessary.
• Preparing and submitting periodic reports.

Qualification and Experience

• Master’s Degree in either Business/Public Administration, Marketing, Mass Communication, Public Relations or a related field obtained from an accredited institution.
• Must be a registered member of a relevant professional body in Malawi.
• 5 years of relevant post-qualification experience, with at least 3 years in a similar role in customer service management or marketing roles, preferably within the financial sector or non-profit organizations.

Method of Application

Interested candidates are encouraged to apply online by clicking the **“Apply Now”** button below.